Planet Hunters Talk

System Glitches

  • hiwayman by hiwayman

    In addition to not being able to get the 'Next Subject' button to work, when I try to click on the dots I think are possible transits, as shown in the tutorial, the whole graph shakes & a note in red states that I'm trying to mark a gap in the data that there is no data available. Also, I can't get the Help icon to work at the side of the graph.

    Posted

  • ElisabethB by ElisabethB

    Could be a browser issue ! Try Firefox or chrome ! 😄

    Posted

  • mschwamb by mschwamb scientist in response to hiwayman's comment.

    I'm sorry you're having problems with the interface. Are you using IE? I think we may have IE compatibility issues we weren't aware of. I know the site works in Chrome and Firefox and has been extensively tested for that. Can you tell me the browser type and version and operating system info, that would be helpful?

    Cheers,

    ~Meg

    Posted

  • hiwayman by hiwayman

    Cheers for that. I'm not on IE or Firefox, but have Chrome. I'll sort it out. Thanks again for your quick response. I'll let you know how it goes.

    Posted